Privacy Policy

RG Elements Group S.A. de C.V.

Last updated: October 23, 2026

1. Introduction

RG Elements Group S.A. de C.V. (“RG Elements Group,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how we collect, use, store, and protect personal information when you visit www.rgelementsgroup.com, contact us, submit an inquiry through our website or social media, respond to our advertisements, or request information about our projects and services, including 4 Elements Tower in the Riviera Maya, Mexico.

2. Personal Information We May Collect

Depending on how you interact with us, we may collect:

Contact information: your name, email address, telephone number, and preferred method of contact.
Property and investment preferences: your interest in a vacation home, second residence, real estate investment, property type, budget range, or anticipated purchase timeline.
Communications: information you provide in messages, inquiries, forms, or conversations with us.
Technical information: information relating to your device, browser, website activity, or use of our website, where collected through cookies or similar technologies.

Please do not submit sensitive personal or financial information through general inquiry forms.

3. How We Use Personal Information

We may use personal information to:

Respond to inquiries and provide requested information.
Share project details, availability, pricing, payment options, and property information.
Arrange consultations, property presentations, or follow-up communications.
Manage relationships with prospective buyers and clients.
Operate, maintain, secure, and improve our website and services.
Send marketing communications where permitted by applicable law and consistent with your preferences.
Meet applicable legal, regulatory, and recordkeeping obligations.

You may ask us to stop sending marketing communications at any time.

4. Advertising and Lead Forms

We may advertise our projects through platforms such as Facebook and Instagram, operated by Meta, and may use their lead forms to receive information you choose to submit.

When you submit a lead form, we use the information you provide to respond to your inquiry and, where permitted, follow up about the property or services in which you expressed interest.

The advertising platform may separately process information in accordance with its own privacy policy and settings. Please review the relevant platform’s privacy information when using its services.

5. Sharing and Disclosure

We do not share prospective buyers’ lead information with outside real estate brokers or agents for their independent sales or marketing purposes.

We may disclose personal information where reasonably necessary to:

Authorized personnel within our organization who need the information for their work.
Service providers who support our website, communications, information management, or business operations, where applicable and subject to appropriate safeguards.
Professional advisers, including legal or accounting advisers, where necessary.
Public authorities or other parties when required or permitted by applicable law.

We do not authorize service providers to use personal information for purposes unrelated to the services they provide to us. We do not sell personal information as part of our stated privacy practices.

If our practices change, we will update this policy and provide any notices or obtain any consent required by applicable law.

6. International Processing

RG Elements Group operates in Mexico and may receive inquiries from people located in other countries, including Canada and the United States.

Depending on the services and systems used, personal information may be processed or stored in countries other than the country where you reside. Privacy protections and legal requirements may differ between jurisdictions. We will handle personal information in accordance with applicable legal requirements.

7. Cookies, Analytics, and Tracking Technologies

Our website may use cookies or similar technologies that support website functionality, understand website traffic, or measure advertising performance.

The specific cookies, analytics tools, advertising pixels, and tracking technologies used on our website must be confirmed through our website settings and installed integrations. Please contact us if you have questions about our current use of these technologies.

Where required, we will provide appropriate notices and choices regarding non-essential cookies or tracking technologies.

8. Data Retention and Security

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including responding to inquiries, maintaining business records, resolving disputes, and meeting legal obligations.

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, or disclosure. No method of electronic storage or transmission can be guaranteed to be completely secure.

9. Your Privacy Choices and Rights

Depending on the applicable law, you may have the right to request access to, correction of, or deletion of your personal information, object to or restrict certain processing, withdraw consent where applicable, or ask questions about how your information is handled.

To make a privacy request, contact us using the details below. We may need to verify your identity before responding and may retain certain information where legally permitted or required.

10. Third-Party Websites and Services

Our website or advertisements may link to third-party websites, social media platforms, or services. Those third parties have their own privacy practices, which we do not control. We encourage you to review their policies before providing personal information.

11. Children's Privacy

Our website, property marketing, and lead forms are intended for adults interested in our projects and services. We do not knowingly seek to collect personal information from children through our marketing forms.

12. Changes to This Policy

We may update this Privacy Policy to reflect changes in our business, website, technology, or legal obligations. The revised version will be posted on this page with an updated “Last updated” date.

13. Contact Us

For questions, concerns, or requests relating to this Privacy Policy or your personal information, please contact:

RG Elements Group S.A. de C.V.
Email: rgelementsgroup@gmail.com
Website: https://www.rgelementsgroup.com/

Privacy Policy

RG Elements Group S.A. de C.V.

Last updated: October 23, 2026

1. Introduction

RG Elements Group S.A. de C.V. (“RG Elements Group,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly.

2. Personal Information We May Collect

Depending on how you interact with us, we may collect:

Contact information: your name, email address, telephone number, and preferred method of contact.

Property and investment preferences: your interest in a vacation home, second residence, real estate investment, property type, budget range, or anticipated purchase timeline.

Communications: information you provide in messages, inquiries, forms, or conversations with us.

Technical information: information relating to your device, browser, website activity, or use of our website, where collected through cookies or similar technologies.

Please do not submit sensitive personal or financial information through general inquiry forms.

3. How We Use Personal Information

We may use personal information to:

Respond to inquiries and provide requested information.

Share project details, availability, pricing, payment options, and property information.

Arrange consultations, property presentations, or follow-up communications.

Manage relationships with prospective buyers and clients.

Operate, maintain, secure, and improve our website and services.

Send marketing communications where permitted by applicable law and consistent with your preferences.

Meet applicable legal, regulatory, and recordkeeping obligations.

You may ask us to stop sending marketing communications at any time.

4. Advertising and Lead Forms

We may advertise our projects through platforms such as Facebook and Instagram, operated by Meta, and may use their lead forms to receive information you choose to submit.

When you submit a lead form, we use the information you provide to respond to your inquiry and, where permitted, follow up about the property or services in which you expressed interest.

The advertising platform may separately process information in accordance with its own privacy policy and settings. Please review the relevant platform’s privacy information when using its services.

5. Sharing and Disclosure

We do not share prospective buyers’ lead information with outside real estate brokers or agents for their independent sales or marketing purposes.

We may disclose personal information where reasonably necessary to:

Authorized personnel within our organization who need the information for their work.

Service providers who support our website, communications, information management, or business operations, where applicable and subject to appropriate safeguards.

Professional advisers, including legal or accounting advisers, where necessary.

Public authorities or other parties when required or permitted by applicable law.

We do not authorize service providers to use personal information for purposes unrelated to the services they provide to us. We do not sell personal information as part of our stated privacy practices.

If our practices change, we will update this policy and provide any notices or obtain any consent required by applicable law.

6. International Processing

RG Elements Group operates in Mexico and may receive inquiries from people located in other countries, including Canada and the United States.

7. Cookies, Analytics, and Tracking Technologies

Our website may use cookies or similar technologies that support website functionality, understand website traffic, or measure advertising performance.

The specific cookies, analytics tools, advertising pixels, and tracking technologies used on our website must be confirmed through our website settings and installed integrations. Please contact us if you have questions about our current use of these technologies.

Where required, we will provide appropriate notices and choices regarding non-essential cookies or tracking technologies.

8. Data Retention and Security

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including responding to inquiries, maintaining business records, resolving disputes, and meeting legal obligations.

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, or disclosure. No method of electronic storage or transmission can be guaranteed to be completely secure.

9. Your Privacy Choices and Rights

Depending on the applicable law, you may have the right to request access to, correction of, or deletion of your personal information, object to or restrict certain processing, withdraw consent where applicable, or ask questions about how your information is handled.

To make a privacy request, contact us using the details below. We may need to verify your identity before responding and may retain certain information where legally permitted or required.

10. Third-Party Websites and Services

Our website or advertisements may link to third-party websites, social media platforms, or services. Those third parties have their own privacy practices, which we do not control. We encourage you to review their policies before providing personal information.

11. Children's Privacy

Our website, property marketing, and lead forms are intended for adults interested in our projects and services. We do not knowingly seek to collect personal information from children through our marketing forms.

12. Changes to This Policy

We may update this Privacy Policy to reflect changes in our business, website, technology, or legal obligations. The revised version will be posted on this page with an updated “Last updated” date.

13. Contact Us

For questions, concerns, or requests relating to this Privacy Policy or your personal information, please contact:

RG Elements Group S.A. de C.V. Email: rgelementsgroup@gmail.com Website: https://www.rgelementsgroup.com/

RG Elements Group S.A. de C.V.
Email: rgelementsgroup@gmail.com
Website: https://www.rgelementsgroup.com/